Corolus Support Services

Many small businesses are plagued with IT problems because they don't have proper IT support.  Usually in these situations any IT problems fall to the person or persons in the office who seem to know the most about computers.  This may appear to be the cheapest solution for cost conscious small businesses but ultimately can work out to be far more expensive.  Consider the following:

• How many hours a month do you or your staff spend working on IT issues?  How much does this equate to in wages and other benefits?
• Besides the cost of their wages, how much work gets missed or not done properly due to rushing it?
• How frustrating is it for these staff members?  Might they look for a new job without the added IT hassles?
• How much would it cost to replace them should they move elsewhere?
• Are they really solving the problems or merely finding ways to work around them?
• How much overall downtime, and therefore cost, do you have that could otherwise be avoided or drastically reduced by a proper maintenance and support service?

Above all else, your staff should be doing the job they were hired, trained and paid to do, not battling with IT issues that they don't have the skills or tools to deal with.

To this end, we offer a very flexible array of support services aimed at small and medium sized businesses in the Midlands.  We can provide either an hourly rate or a fixed term agreement in both reactive and preventative support or any combination thereof.

We can act on a one off basis to fix a particularly troublesome or complicated problem or provide you with a completely outsourced IT department.  We also provide short term arrangements for holiday and sickness cover.

Call us free on 0800 612 9310 to arrange your free network survey

Our Reactive Support and Preventative Maintenance pages provides more details about our methods of support.

Our Online Quote page asks a few simple questions, which allows us to provide you with a basic quotation for our annual fixed fee support and preventative maintenance scheme.

Our Customer Portal is available for existing customers who have a log in to access online job logging and tracking.

We ask that you remember that this website is only a guide to our services.  If you are looking for a service or product that isn't mentioned in these pages please don't hesitate to call us.  You can find our contact details here.